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Disconnected when downloading

The Legacy installation file is large and persons with dialup connections frequently get disconnected from the Internet because of the long download time (sometimes measured in hours). DSL and cable modem connections work best.

If you get continually disconnected, order the CD by calling toll free 1 800 753-3453 (outside the US call 623-444-8918). Shipping charges apply.

You also might want to download a utility called GetRight from www.GetRight.com. GetRight lets you resume interrupted downloads at the point you were disconnected or pause them to be continued later at your convenience.

If you are updating your Legacy program and get diconnected this can result in The language file legacy.lng is the wrong version error.


Heritage Collector
Heritage
Collector Suite
more info

Passage Express
Passage Express
more info

Map My Family Tree
Map My
Family Tree
more info

Charting Companion
Legacy Charting
Companion
more info

Genelines
Genelines
for Legacy
more info

Tree Draw Legacy
TreeDraw
for Legacy
more info

Pocket Genealogist
Pocket
Genealogist
more info

GenSmarts
GenSmarts
for Legacy
more info

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