Skip to main content

Error 3043

Updated over a week ago

Error 3043 - "Error Reading Individual: Disk or Network Error" or "It Happened At: NameList. InitialSetup - 0" or similar message

  1. Run File Maintenance - Check/Repair:
    LEGACY: Please see the article "​How to Check/Repair your family file - Legacy".
    LEGACY 7.5 OR EARLIER: Click on File> File Maintenance > Check/Repair and follow the prompts. If the error messages occur during the Check/Repair process, click No to continue with the repair. You can also try clicking Yes in some instances. Do step 1 twice if errors are found. After doing step 1, try Legacy again. If the program works, you can stop here. No further repairs are needed.​​

  2. Back up the Family File:
    LEGACY : Please see the article "​How to Backup a Family File and/or Media Files in Legacy".

  3. Try closing all programs and restarting your computer.

Did this answer your question?