Legacy Family Tree Help Center

Error Messages & Problems

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152 articles

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Actbar.OCX and Secunia Personal Software Inspector

All General Notes are missing

Automation Error

Backup & Restore - alternate backup method

Backup & Restore - Carbonite or Mozy issues

Backup & Restore - tips for restoring files

Black Screens in Legacy

Blank lines in the Name List and people are missing.

Can't open family file on a disk or copied to hard drive from a disk

Copy and Paste Problems

Data Loss and Corruption - How can I stop/prevent it?

Error 3020, 3021 or 3022

Error 3159: Not a valid bookmark

Error 3167 - Can't open family file

Error 3191 when converting a family file

Error 380 - Invalid Property Value when clicking Source Clipboard button

Error 429 - Active X Component Can't Create Object - ActiveX/Active-X problems

Error 48 - Error in loading DLL

Error 53 - File not found; Error 53 Permission denied

Error 5 - Invalid procedure call

Error 6 - Overflow when importing a PAF file

Error 75 - Family History Center computers

Error 75 - Path/File access error

Error 91 - Object variable or With block variable not set

Error 94: Invalid use of null

Error In Count of Individuals

Error loading type library/DLL

Error Opening Database

Error Opening Message File

APPCRASH - Application Name: Legacy.exe

AU code not accepted in the Premium Edition

Backup Errors and Issues

Cannot find Legacy.exe or Legacy.exe is missing - Can't start Legacy after updating

Cannot lock file

Cannot open this file - blocked

Customer Number Won't Unlock Deluxe Features in previous versions

Error 0 - Error Opening Database

Error 1007 - Decompression unsuccessful

Error 13 - Type Mismatch

Error 1706 - No valid source could be found for [program name]. The windows installer cannot continue.

Error 2006 - Invalid tools collection

Error 2007 - Invalid Bands Collection

Error 3011 - Couldn't find object; Also problems updating to new version

Error 3016 - Item1 Parameters Were Expected, but only Item2 Were Supplied

Error 3026 - Not Enough Disk Space

Error 3035 - System Resource Exceeded

Error 3040 - Disk I/O Error During Read

Error 3050 "Could not lock file"

Error 3197 - Microsoft Jet Database engine stopped working

Error 3204 - Database already exists

Error 3218 - Currently locked

Error 3260 - Potential Problems Report

Error 3314 - The field 'tblBR.IDBPPic' cannot contain a Null value

Error 339 - Component [filename] or one of its dependencies not correctly registered

Error 339 on a Windows Vista computer

Error 360 - Microsoft Jet Service Pack downloads

Error 372 - Failed to load control

Error 3800 - 'xxxx' is not an index in this table

Error 3800 "'xxxx' is not an index in this table" in the Geo Location Database Legacy 7.5 or earlier

Error 380 - Invalid Property Value

Error 380 - Invalid Property Value in the To-Do List

Error 381 - Invalid array index

Error 400 - Form already displayed; can't show modally

Error 402 - Must close or hide topmost modal form first

Error 405 - Unable to show modal form within this context

Error 48 - File not found: wininet.dll

Error 503 - Backup problem

Error 507 - Cannot write to .zip file when backing up

Error 508 - Cannot move temporary file to target zip file

Error 530 - The license key required to use this control was not found or is invalid

Error 57 - At least one skipping file event was triggered because an error prevented a file from being processed

Error 6: Overflow

Error 70 - Permission denied

Error 76 - Path not found

Error 7 - Out of memory

Error 91 - Backing up

Error 9 - Timelines

Error - PROPSYS.dll

Error Saving History List

Error While Naming Files

Error 3260 - Potential Problems Report

Format problems (for example: bad margins, too many blank pages, wording issues, etc.

frmMDIMain error

GeoDBSetup.exe is not a valid Win32 application

Individual "#" Not Found

Legacy14.dbm error during installation and "Error opening Profile"

Legacy error: Fix this Address

Legacy Family Tree Hints has stopped working

Legacy Freezes or Hangs

LegacyFS.exe error

LegacyX.exe error

Message File Record #xxxxx was not found, etc.

Network Error 3 and/or HTTP Error 404: File not found

Not a valid Win32 application (Legacy 7.5 and earlier)

PDF Error - Font has not been set

Printer not installed / Printer not recognized

Printer Setup Error 32757 - The common dialog function was unable to lock the memory associated with a handle

Published Error 3228 - Error setting Sorting Order for Family File

Record Lock error when opening Legacy in Windows 10

Research Guidance Script Error

Run-time Error 20314: Medical Express capability is required to use this function

Warning: Duplicate Found - You could be in an Endless Loop

Web Page Creation Error. RIN is greater than 9,999,999...

Dates showing as 1723/1724 or similar

Family File Opened By Another User

GEDCOM Import - Words in Notes space wronged

How to set your Legacy exceptions in your Anti-virus

Internet Security Programs

LEAD Errors: 20001, 20002, 20009, etc. : "Not enough memory available", or "Invalid height/width", or "Invalid bitmap handle", etc.

Legacy Charting - Access Violation Error

Legacy Charting - Exception Processing Error - Windows no disk

Legacy Charting - PDF file limit: 200 inches (5.08 meters)

Legacy Charting - PDF Page Width Limited to 200"

Legacy converted a family file that ended up with 0 people in it

Legacy corrupted my family file when I opened/converted it

Legacy genealogy software for Windows has stopped working

Legacy Home does not work - no Legacy News

Master Lists not populating

Master Source List is blank

Media - [Picture or media file name] was not found within the media subdirectories

Media (pictures) - Not Supported. This is an unsupported file format.

Media relinker Freezing/crashing

Merge is not finding all possible duplicates

Potential Problem Report Hangs - Legacy

Potential Problems icons for 'Surname all uppercase'

Published Geo database could not be found

Resizing problems in Legacy

Spell Check does not work

Text files - Legacy10update[1].txt and news10[1].txt - open when Legacy starts. How do I stop this?

The language file Legacy9.LNG is the wrong version or wrong time stamp

TIFF image won't display

Unicode Fonts Disappear or Change