Contacting MyHeritage Ltd.
Mailing Address
Legacy Family Tree
PO BOX 9410
Surprise, AZ 85374
USAWhen requesting assistance please include your Customer ID Number. Although we wish we could reply to all requests for help, when answering messages preference is given to paid/registered Legacy users. You can find your Customer Number on your shipping invoice, the Legacy CD sleeve or in the program under Help / File Properties. Requests for help are answered in the order received. Please allow 48 hours for a response.
Please consult our online Knowledge Base if you need help on a weekend, holiday or off-hours.
E-Mail Addresses
Info@LegacyFamilyTree.com Information Sales@LegacyFamilyTree.com Orders and Sales questions Support@LegacyFamilyTree.com Technical support questions and help For add-on products, please contact our partners
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- AniMap - Goldbug@aol.com or visit www.GoldBug.com/support.htm
- GedStar Plus for Legacy - ghcs@ghcssoftware.com or visit www.ghcssoftware.com
- Genelines - visit www.progenygenealogy.com/forms/support.html
- GenMatcher Legacy Edition - service@mudcreeksoftware.com or visit www.MudcreekSoftware.com
- GenSmarts for Legacy - support@gensmarts.com or visit http://www.gensmarts.com/support.asp
- GENViewer Legacy Edition - service@mudcreeksoftware.com or visit www.MudcreekSoftware.com
- Charting Companion - customersupport@progenygenealogy.com or - visit www.progenygenealogy.com/forms/support.html
- Map My Family Tree - visit www.progenygenealogy.com/forms/support.html
- Heritage Collector Suite - support@heritagecollector.com or visit http://heritagecollector.com
- TreeDraw Legacy - Support@SpanSoft.org or visit www.spansoft.org