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Contacting MyHeritage Ltd.

Mailing Address

Legacy Family Tree
PO BOX 9410
Surprise, AZ 85374

When requesting assistance please include your Customer ID Number. Although we wish we could reply to all requests for help, when answering messages preference is given to paid/registered Legacy users. You can find your Customer Number on your shipping invoice, the Legacy CD sleeve or in the program under Help / File Properties. Requests for help are answered in the order received. Please allow 48 hours for a response. 

Please consult our online Knowledge Base if you need help on a weekend, holiday or off-hours.

E-Mail Addresses Information Orders and Sales questions Technical support questions and help

For add-on products, please contact our partners

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